Shipping Policy

IMPORTANT –
Currently, we make and ship on a weekly rolling cadence.

We can only ship out Monday through Wednesday. Cutoff is Wednesday by Noon ET.

Bad weather may slow things down.

Orders can take up to 1 week to prepare, given inventory, aging, drying of the cheese, etc.

Once your order is made, shipping takes up to 2 days via FedEx 2 day or overnight, depending on your selection; to keep product fresh. We ship to US, Canada, Mexico.

RATES –
Our shipping rates are based on weight and shipment destination (utilizing FedEx shipping). The number of items in your order will impact the shipping rate which typically can range.

 

RECEIVING –
Our products are packed with the utmost care and attention. It is the buyer’s responsibility to be home on the day of delivery to guarantee packaging and product quality. If in doubt, we encourage orders to be delivered to a business or commercial address. FedEx will not require a signature upon delivery and will leave the package on your doorstep if you are not home to receive it. To enjoy the full freshness and flavor of our products we recommend refrigerating the products immediately.

RETURNS –
All food sales are final. Che Artisan LLC is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of an incorrect address. It is the buyer’s responsibility to provide the correct shipping address, phone number and email address. FedEx does not ship to P.O. boxes.

If you have received damaged items or incorrect items in your order please contact customer service Monday through info@tryche.com

Also see: Terms & Conditions | Privacy Policy